Frequently Asked Questions

1. What is VoucherMate?

VoucherMate is a voucher management and growth tool that helps you create, track, and optimize discount campaigns to increase your store’s revenue.

2. What types of vouchers can I create?

You can create multiple voucher types, including:

• Store-wide vouchers
• Product-specific vouchers
• New customer vouchers
• Repeat customer vouchers
• Private (code-only) vouchers

3. Can I track voucher performance?

Yes. VoucherMate provides analytics such as:

• Revenue generated
• Conversion rate
• Redemption rate
• Customer usage

This helps you understand which vouchers perform best.

4. Can I share vouchers on social platforms?

Yes. You can share vouchers via:

• WhatsApp
• Facebook
• TikTok
• Direct links

Each share link includes tracking for clicks and conversions.

5. Does VoucherMate affect my store performance?

No. VoucherMate is optimized to run efficiently and does not impact your store’s loading speed or checkout performance.

6. Can I customize voucher rules?

Yes. You can configure:

• Discount type (% or fixed amount)
• Minimum spend
• Usage limits
• Expiry dates
• Customer targeting

7. What happens if I uninstall the app?

If you uninstall VoucherMate:

• Your vouchers created through the app will stop functioning
• Your stored data may be removed according to our data policy

8. Is my data secure?

Yes. We follow industry best practices to ensure your store data is safe and not shared with third parties without necessity.

9. Do I need technical knowledge to use VoucherMate?

No. VoucherMate is designed to be simple and user-friendly. You can create vouchers in just a few steps.

10. How can I get support?

You can contact us anytime via email:

📧[email protected]